Conroe, Texas — HCA Houston Healthcare Conroe announced today that is has achieved the 2026 Patient Safety Excellence Award™ from Healthgrades, the #1 site Americans use to find a doctor or hospital. This award reflects HCA Houston Healthcare Conroe’s commitment to safe, patient-centered care and puts the organization in the top 5% of hospitals nationwide for patient safety for a third year in a row.
“This award is a clear signal to our community that patient safety is not a goal we reach — it’s a standard we live every day. Our colleagues follow proven safety practices, speak up for patients and hold each other accountable so every patient receives the safest care possible, every time” said Matt Davis, CEO of HCA Houston Healthcare Conroe.
HCA Houston Healthcare Conroe’s achievement is based solely on what matters most: patient outcomes. To determine the national leaders in patient safety, Healthgrades evaluated risk-adjusted complication and mortality rates from approximately 4,500 hospitals nationwide across 13 patient safety indicators (PSIs), with each PSI representing a serious, preventable complication.
Healthgrades’ annual analysis revealed significant performance gaps between the nation’s highest-and lowest-achieving facilities, making it increasingly important for consumers to seek care at a hospital with top safety ratings. During the 2022-2024 study period, 167,228 preventable safety events occurred among Medicare patients at U.S. hospitals, with four PSIs accounting for nearly 78% of all incidents. Patients treated at HCA Houston Healthcare Conroe and other award-winning facilities had a profoundly lower risk of experiencing these leading complications:
- In-hospital fall resulting in fracture (52.4% less likely)
- Collapsed lung due to a procedure in or around the chest (57.5% less likely)
- Catheter-related bloodstream infections acquired in the hospital (67.8% less likely)
- Pressure sores or bed sores acquired in the hospital (71.9% less likely)
"The data behind this year’s Patient Safety Excellence Award highlights how measurable improvements in safety can prevent thousands of complications,” said Dr. Alana Biggers, MPH, medical advisor at Healthgrades. “By prioritizing evidence-based safety practices, HCA Houston Healthcare Conroe is achieving better clinical outcomes and cultivating a culture where patients come first.”
Where you’re treated matters, which is why Healthgrades is committed to providing the most scientifically accurate information about doctors and hospitals–with data insights not available anywhere else. For additional guidance on finding safe, high-quality care in 2026, visit Healthgrade's website.
*Statistics are calculated from Healthgrades’ Patient Safety Excellence Award Methodology, which is based primarily on AHRQ technical specifications (Version 2025.0.1) to MedPAR data from approximately 4,500 hospitals for years 2022 through 2024 and represent three-year estimates for Medicare patients only.