Skip to Content

For visitors

We want you to have a safe, comfortable and satisfying visit when seeing a patient at our facility. Learn more about the amenities and services available to our visitors.

Visitor information

ATM locations

An ATM is located near the main lobby.

Internet access

Free guest Wi-Fi is available throughout the hospital.


Courtesy telephones are provided throughout the hospital.

Gifts for patients

Gifts, cards and flowers will be sent to a patient's room upon arrival. Flowers received after a patient has been discharged will be returned to the florist. Deliveries should be addressed as follows:

Patient First & Last Name, Patient Room Number

HCA Houston Healthcare North Cypress

21214 NW Freeway

Cypress, TX 77429


Visitor parking is available in front of the hospital. Additionally, we offer free valet parking at the following entrances:

Main Tower

  • Monday through Friday from 7:00am to 4:00pm


  • Monday through Sunday from 10:00am to 11:00pm

Visiting hours

Visiting hours will vary so please ask a care team member for current visitor hours. To promote healing and safety and limit infection, some units may limit the number of visitors a patient can receive at one time. Patients have the right to choose to receive visitors from among family, friends or other individuals at any time during their stay.

Visitor policy

Please call the hospital for additional information regarding the current visitation policy, including hours and COVID-19 patient visitation. Please note that visitation guidelines are subject to change. To provide a restful and safe environment, we ask that visitors follow these guidelines:

  • Do not visit if you have a cold, sore throat, fever or other illness
  • Avoid noisy, disruptive behavior to help respect the healing of all patients
  • Wash your hands before entering a patient’s room
  • Ask before bringing foods, drinks or items that might trigger allergies—like balloons, flowers or perfume—into patient rooms
  • Make sure all children have a supervising adult with them at all times

Food and nutrition services


Located on the first floor, our cafeteria features a variety of entrees, including items from the grill, sandwiches, salads and beverages. Cafeteria hours are:

Monday through Friday

  • Breakfast: 7:00am - 9:00am
  • Lunch: 11:00am - 2:00pm
  • Dinner: Closed

Cypress Café

Located on the first floor lobby, Cypress Café offers a selection of baked goods, sandwiches, soups, salads and specialty coffee and tea beverages. Hours are:

  • Monday through Friday: 6:30am - 6:30pm
  • Saturday through Sunday: 7:00am - 6:30pm


Vending machines for snacks and beverages are available 24/7 and are located in the cafeteria, ICU and emergency room.

Visitor disclaimer

HCA Houston North Cypress prohibits discrimination against visitors on the basis of:

  • Age
  • Culture
  • Disability
  • Ethnicity
  • Faith
  • Language
  • Nationality
  • Sex and gender orientation
  • Socioeconomic status

Patient surgery text updates

To keep families informed on their loved one's surgery progress, we offer a service that provides updates via text message.

To keep families informed on their loved one's surgery progress, we offer a service that provides updates via text message.