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For visitors

We want you to have a safe, comfortable and satisfying visit when seeing a patient at our facility. Learn more about the amenities and services available to our visitors.

Visitor information

ATM locations

An ATM is located near the cafeteria on the first floor of the hospital for your convenience.

Internet access

Free guest Wi-Fi is available throughout the hospital.

Gifts for patients

Floral arrangements, books and other gift items are available for purchase in our gift shop located on the first floor in the Main Lobby. Snacks, candy and sodas are also available for purchase. For more information about our gift shop, please call (936) 539-7431. Gift shop hours are:

  • Monday through Friday from 9:00am to 6:00pm
  • Saturday and Sunday from 10:00am to 4:00pm

Outside deliveries will be sent to a patient's room upon arrival. Deliveries should be addressed as follows:

Patient First & Last Name, Patient Room Number

HCA Houston Healthcare Conroe

504 Medical Center Blvd.

Conroe, TX 77304


Free self-parking is available. Patients and visitors are cautioned not to park in reserved areas or otherwise restricted areas.

Visiting hours

General visiting hours are observed from 6:00am to 9:00pm and subject to specific restrictions as to time, age, or number of visitors in specific areas.

  • Intensive Care Units (ICU/CCU): Visiting hours are observed from 8:00am to 1:00pm and 3:00pm to 6:00pm. Visiting times may be individualized according to the needs of the patient and the activity in the unit. For further information, call (936) 539-7764.
  • Neonatal Intensive Care Unit (NICU): Only banded people have access to the NICU. No children and no other visitors allowed. The NICU is closed for shift change from 6:30am to 7:30am and 6:30pm to 7:30pm.

Visitor policy

Please call the hospital for additional information regarding the current visitation policy, including hours and COVID-19 patient visitation.

Please note that visitation guidelines are subject to change.

Waiting areas

Waiting areas for visitors are located near the operating rooms and the ICU area, in the Emergency Department, and the two main lobbies. Visitors are encouraged to use the Hope Atrium on the first floor (near the cafeteria and chapel) and the waiting area on the second floor between the 2 North and 2 South nursing units.

Food and nutrition services


Our cafeteria is located on the first floor of the hospital. Family and friends are welcomed to enjoy loved ones for meals. Guest tray vouchers may be purchased for $8 from the cafeteria cashier or the first floor Diet Office during hours of operation. To order, guests should speak with the meal delivery associate, and the house meal will be sent with the next patient meal. Cafeteria hours are:

  • Monday through Friday: Breakfast from 7:00am to 10:00am. Lunch/dinner from 11:00am to 7:30pm.
  • Saturday and Sunday: Breakfast from 7:00am to 9:30am. Lunch from 11:00am to 1:30pm.


Quiznos is located on the first floor near the cafeteria and is open Monday through Friday from 11:00am to 6:00pm and Saturday and Sunday from noon to 3:00pm. Made-to-order sandwiches, salads and soups available for purchase.


Starbucks is open daily from 5:00am to 9:00pm.


Vending machines for snacks and beverages are available 24/7 and are located in the cafeteria and waiting rooms.

Visitor disclaimer

HCA Houston Healthcare Conroe prohibits discrimination against visitors on the basis of:

  • Age
  • Culture
  • Disability
  • Ethnicity
  • Faith
  • Language
  • Nationality
  • Sex and gender orientation
  • Socioeconomic status

Patient surgery text updates

To keep families informed on their loved one's surgery progress, we offer a service that provides updates via text message.

To keep families informed on their loved one's surgery progress, we offer a service that provides updates via text message.