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For visitors

We want you to have a safe, comfortable and satisfying visit when seeing a patient at our facility. Learn more about the amenities and services available to our visitors.

Visitor information

Internet access

Free guest Wi-Fi is available throughout the hospital.


Courtesy telephones for visitors are provided throughout the hospital.

Gifts for patients

Floral arrangements, books and other gift items are available for purchase in our gift shop located on the first floor of the hospital building. To contact the gift shop, call (281) 401-7841. Gift shop hours are Monday through Friday from 9:00am to 5:00pm and closed on weekends.

Outside deliveries will be sent to patient rooms upon arrival. Please note: flowers are prohibited in the intensive care unit (ICU).

Deliveries should be addressed as follows:

Patient First and Last Name, Patient Room Number

HCA Houston Healthcare Tomball

605 Holderrieth Blvd

Tomball, TX 77375


Free uncovered parking is available at all entrances. Free covered parking is available in the parking garage located at entrance C near the Registration/Admission and Outpatient Testing area.

Outpatient testing patients: designated parking spots are available on all floors near the elevators.

Visiting hours

General hospital visiting hours are observed from 6:00am to 8:00pm and subject to specific restrictions as to time, age, or number of visitors in specific areas.

Visitor policy

Please call the hospital for additional information regarding the current visitation policy, including hours and COVID-19 patient visitation.

Please note that visitation guidelines are subject to change.

Food and nutrition services


Patients and guests can get a hot, healthy meal, snack, or cold beverage in our cafeteria located on the first floor of the hospital. The cafeteria is open daily from 6:30am to 7:30pm. Hot food options are available Monday through Friday from 6:30am to 2:00pm.


Vending machines carrying a variety of snacks and Pepsi products are located in multiple areas on the patient floors and are available 24 hours a day.

Visitor disclaimer

HCA Houston Northwest prohibits discrimination against visitors on the basis of:

  • Age
  • Culture
  • Disability
  • Ethnicity
  • Faith
  • Language
  • Nationality
  • Sex and gender orientation
  • Socioeconomic status

Patient surgery text updates

To keep families informed on their loved one's surgery progress, we offer a service that provides updates via text message.

To keep families informed on their loved one's surgery progress, we offer a service that provides updates via text message.