For patients
From making an appointment through recovery, our goal is to give you an easy, safe and pleasant experience during your time with us.
Information, guidance and resources for our patients
Because patient care is our most important job, HCA Houston Healthcare Mainland is committed to creating a safe and comfortable environment for our patients and visitors while we treat you like family. Our unique programs and services are designed to make your experience at our hospitals exceptional.
Patient resources
HCA Houston Mainland, a campus of HCA Houston Healthcare Clear Lake, is committed to providing the people of Texas City with compassionate care in a safe environment. Whether you are coming to our facility as a patient or visiting a loved one, our goal is to make your stay with us as comfortable as possible.
Patient information
Internet access
Free wireless network access is available for patients and visitors.
Interpretation services
Translation services are provided at no cost to the patient or the patient’s family. This includes written and sign language assistance.
Letters and packages for patients are delivered to their rooms. If mail is received after a patient is discharged, we will notify the patient.
Patient rooms
Patient rooms are equipped with a telephone, TV and safe for your valuables. Patients are encouraged to leave all valuables and personal property at home.
Security services
To provide a safe and healthy environment for our patients and their visitors, HCA Houston Mainland has a zero-tolerance policy for violence. Security representatives are in the hospital 24 hours a day, 7 days a week.
Patient disclaimer
HCA Houston Mainland prohibits discrimination against patients on the basis of:
- Age
- Culture
- Disability
- Ethnicity
- Faith
- Language
- Nationality
- Sex and gender orientation
- Socioeconomic status